Douglass v. Convergent Outsourcing, 765 F.3d 299 (3d Cir. 2014)

Case type: Unfair Debt Collection – FDCPA Class Action – Appeal

In this important privacy rights decision, the U.S. Court of Appeals for the Third Circuit held for the first time that a debt collector violated the Fair Debt Collection Practices Act (FDCPA) by displaying a consumer's account number through the glassine window of a collection envelope.

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Legal Aid of Southeastern Pennsylvania (LASP) was the designated recipient of a cy pres award, funds that remained unclaimed after distribution of the settlement fund.  LASP provides free civil legal assistance to those living in Bucks, Chester, Delaware and Montgomery county Pennsylvania, who cannot afford the services of a private attorney.